PRIVACY POLICY

This Privacy Policy explains how LECTEC LTD ("we", "us", "our") collects, uses and protects your personal data when you use our website, or otherwise interact with us. 

We are committed to safeguarding your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Definitions and Interpretation
In this Policy the following terms shall have the following meanings: 

1.1 “Data” means any / all information that you submit to LECTEC LTD via the Website or by other forms of communication to us, including but not limited to telephone, social media, email or whatsapp.  
1.2 “Cookie” means a small text file placed on your device by this Website when you visit certain parts of the Website and/or when you use certain features of the Website.  Details of the cookies used by this Website are set out in Clause 12;
1.3 “LECTEC LTD” means LECTEC LTD of 8 Pyes Close, Walsham le Willows, Bury St Edmunds, Suffolk IP31 3FW

1.4 “User” means anyone who accesses the Website and is not employed by LECTEC LTD and acting in the course of their employment; and
1.5 “Website” means the website that you are currently using (www.lectecltd.com) and any sub-domains of this site unless expressly excluded by their own terms and conditions.

2. Scope of this Policy
2.1 This Policy applies only to the actions of LECTEC LTD and Users with respect to this Website.  2.2 It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

Whilst we endeavour to ensure that all information on this website is accurate and up to date, we cannot accept liability for any inaccuracies.  If you identify any error, please notify us by emailing lectecltd@gmail.com

3. Data Collected
Without limitation, any of the following Data may be collected by this Website or through other means from time to time:
3.1 name;
3.2 date of birth;
3.3 gender;
3.4 job title;
3.5 profession;
3.6 contact information such as email addresses and telephone numbers;
3.7 demographic information such as post code, preferences and interests;
3.8 IP address (automatically collected);
3.9 web browser type and version (automatically collected);
3.10 operating system (automatically collected);
3.11 a list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected); and

3.12 Images or video content where relevant (See Section 13 below)

4. Our Use of Data
4.1 Any personal Data you submit may be retained by LECTEC LTD, typically this means for up to six years after our last contact with you, unless a longer retention period is legally required.
4.2 Unless we are obliged or permitted by law to do so, and subject to Clause 5, your Data will not be disclosed to third parties.
4.3 All personal Data is stored securely in accordance with the principles of the Data Protection Act 2018.  For more details on security see Clause 11 below.
4.4 Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website.  Specifically, Data may be used by us for the following reasons:
4.4.1 internal record keeping;
4.4.2 improvement of our products / services;
4.4.3 transmission by email of promotional materials that may be of interest to you;
4.4.4 contact for market research purposes which may be done using email, telephone, fax or mail.  Such information may be used to customise or update the Website.

4.5 Lawful bases for processing

LECTEC LTD processes personal data under one or more of the following lawful bases, as defined by the UK GDPR

4.5.1 Consent (for example, when you sign up to receive updates or marketing)

4.5.2 Contract (when processing is necessary to fulfil our services to you)

4.5.3 Legal obligation (where we must comply with legal requirements)

Legitimate interests (for example to operate, improve or promote our services)

5. Third Party Websites and Services
5.1 LECTEC LTD may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, payment processing, delivery of purchased items, search engine facilities, advertising and marketing.  The providers of such services have access to certain personal Data provided by Users of this Website.
5.2 Any Data used by such parties is used only to the extent required by them to perform the services that LECTEC LTD requests.  Any use for other purposes is strictly prohibited.  Furthermore, any Data that is processed by third parties shall be processed within the terms of this Policy and in accordance with the UK GDPR and Data Protection Act 2018.

6. Links to Other Websites
This Website may, from time to time, provide links to other websites.  LECTEC LTD has no control over such websites and is in no way responsible for the content thereof.  This Policy does not extend to your use of such websites.  Users are advised to read the privacy policy or statement of other websites prior to using them.

7. Changes of Business Ownership and Control
7.1 LECTEC LTD may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of LECTEC LTD.  Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Policy, be permitted to use the Data for the purposes for which it was originally supplied to us.
7.2 In the event that any Data submitted by Users is to be transferred in such a manner, we will endeavour to inform you of the change of ownership and advise the new owner that the use of your data should be in accordance with this policy.

8. Controlling Use of Your Data
8.1 In some circumstances, you may be given options to restrict how we use your Data, for example for marketing communications or sharing with third parties.

8.2 Please note that certain personal information is necessary for us to provide prices, carry out services, or meet our contractual and legal obligations, and we cannot offer those services without that information

9. Your Right to Withhold Information
9.1 You may access certain areas of the Website without providing any Data at all.  However, to use all features and functions available on the Website you may be required to submit certain Data
9.2 You may restrict your internet browser’s use of Cookies.  For more information see Clause 12.

10. Accessing your own Data
Under the UK GDPR and the Data Protection Act 2018  you have the following rights regarding your personal data

10.1 Right to access: Obtain a copy of your personal data

10.2 Right to Rectification: Correct inaccurate or incomplete data

10.3 Right to Erasure: Request deletion of your data, subject to legal obligations 

10.4 Right to restrict processing: Limit how we use your data

10.5 Right to Data Portability: Receive your data in a portable format (where applicable)

10.6 Right to Object: Opt-out of certain data uses, such as direct marketing

10.7 Right to lodge a complaint: Contact the ICO if you believe your rights have been violated

To exercise these rights please contact us at lectecltd@gmail.com

11. Security
11.1 Data security is of great importance to LECTEC LTD and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this Website.

12. Cookies
12.1 This Website may place and access certain Cookies on your computer. LECTEC LTD uses Cookies to improve your experience and our services.
12.2 All Cookies used by this Website are in accordance with current UK and EU Cookie Law.
12.3 When you first visit our Website, you will see a cookie consent banner allowing you to accept or reject non-essential cookies.
12.4 You can choose to disable Cookies in your browser settings. Please note that doing so may limit some Website functionality. 

13. Photography and Video

13.1 During the course of our work, LECTEC LTD may take photographs or short videos of projects, installations, or works in progress for use in our marketing materials, including on our website, printed media, and social media platforms.
13.2 These images or videos may occasionally include identifiable individuals (for example, clients, their premises, or staff), we will endeavour to remove these where we possibly can.
13.3 We process this data on the basis of our legitimate interests in promoting our services and demonstrating our work.
13.4 If you do not wish to be included in such photos or videos, please notify us prior to the commencement of works, and we will ensure that no identifiable images are captured or used.
13.5 You may also request at any time that an image or video containing you or your property be removed from our materials, and we will comply wherever practicable.

14. Changes to this Policy
LECTEC LTD reserves the right to change this Policy as we may deem necessary from time to time or as may be required by law.  Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the Policy on your first use of the Website following the alterations.